Guides & FAQs

You can book directly through our website by visiting the Book Now page. Select your preferred therapist, select a session type, pick a date and time that suits you, and complete your booking with payment. If you are unable to book the selected time, that means the chosen therapist is unavailable at that time. Kindly select a different time and date which is available. You will receive a confirmation email immediately after.

Yes. When booking, you'll be able to view our therapists' profiles and select the therapist you feel most comfortable with. If you're unsure, feel free to contact us and we'll help match you based on your needs.

Yes. We offer a brief 20-minute consultation which includes basic screening of your emotional wellbeing, so you can get a feel for how we work, ask any questions you may have, and decide if we're the right fit for you — with no obligation to continue.

We recommend booking at least a few days in advance to secure your preferred time slot. For in-person sessions in Kuala Lumpur or Petaling Jaya, kindly contact us in advance for us to make the arrangement for you.

We kindly ask for at least 24 hours notice for any cancellations or rescheduling. Cancellations made less than 24 hours before the session may be subject to a cancellation fee. You can manage your booking directly through the confirmation email you received.